1. Quotes
We send a written quote (PDF) listing your itinerary, hotels or similar, vehicle type, inclusions, exclusions, price and payment schedule. Quotes are valid for 7 days and depend on hotel and vehicle availability until your booking is confirmed. Prices shown on this website are starting prices for the stated basis (for example per person, twin sharing); your quote gives the final price for your dates and group.
2. Booking and payment
A booking is confirmed when we receive an advance of 30% of the package cost and send you a written confirmation. The balance is paid in full on Day 1, when you reach your first hotel. We accept Bank transfer and UPI only.
3. What is included
Only the services written in your quote are included. Flights, trains, entry tickets, permits, activities and meals are included only when listed. Hotel check-in and check-out times follow each hotel’s policy.
4. Changes
You can request changes to dates, hotels or itinerary at any time. Changes after confirmation depend on availability and may change the price; we always confirm the new price before making the change.
5. Cancellations and refunds
- The 30% advance is non-refundable once your booking is confirmed.
- Bookings cannot be refunded after they are made, because hotels, cabs and tickets are reserved with suppliers as soon as you confirm.
Details: cancellation policy.
6. Your responsibilities
- Carry valid government photo ID for every traveller; hotels and some areas require it.
- Share correct traveller names, ages and contact details.
- Follow local rules, hotel policies and the driver’s safety guidance.
7. Events beyond our control
Weather, landslides, road closures, strikes, government orders or similar events can change or cancel parts of a trip. We will help re-arrange services; extra costs from such events are payable by the traveller.
8. Suppliers
Hotels, transport and activity providers are independent suppliers. We choose them carefully and will help resolve any problem during your trip — contact us on WhatsApp at +91 63761 04015.
9. Jurisdiction
These terms are governed by Indian law. Disputes are subject to the courts at Barmer, Rajasthan.